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Lead Architect - Digital Analytics Company Name: Valleysoft Inc Responsibilities: 1. Establish a framework for analyzing and optimizing digital channels against a set of value drivers, including sales and service contribution, customer engagement and satisfaction, service cost, channel adoption and net promoter score; 2. Understand and measure the digital customer journey to determine options to enhance the digital customer experience 3. Acquire and apply web analytics, voice of the customer feedback, market research, social. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
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