AVP, Digital Design Experience at E*Trade Financial in Jersey City, NJ
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. We are seeking a talented and motivated product manager to join the Morgan Stanley Digital Client Experience & Platforms team, with a focus on our E TRADE self-directed client platforms. You will be a vital part of a dynamic team responsible for supporting the brand evolution in the digital customer experience, drive end-to-end experience across products, platforms & touchpoints, optimize critical customer journeys, and lead cross-platform experiences through findability, information architecture, and self-service tools. You will also look to support the customer path to Morgan Stanley Wealth Management by implementing best practices to help drive customers into a broader relationship (i.e. Brokerage to Advice, and Brokerage to Bank & Lending).
Responsibilities:
o Product owner within a team responsible for definition and delivery of digital design experiences for client facing web applications to meet target audience needs consistent with product strategy and vision o Facilitate product development lifecycle from defining product vision/scope to launching MVP to ongoing management of product to meet KPIs o Drive definition and prioritization of product roadmap, release planning, and development and communication of business requirements o Collaborate with key stakeholders from business, technology, risk, banking, cyber & fraud, communications, legal & compliance to elicit requirements and UX that influence the definition of product feature requirements o Identify and elaborate on critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs o Build and maintain prioritized product backlog - identify, groom, and validate epics and user stories for agile sprints o Lead backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with squad and program stakeholders o Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features o Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps o Team up with program management to effectively organize and plan product releases o Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases o Drive development of adequate program support across non-technology teams, including Field Engagement and Adoption, Client Service, Legal, Compliance, and Risk o Define and track KPIs and product/program adoption and usage metrics - evangelize for adoption
Qualifications:
o Bachelor's degree required o 3
years of experience as software product manager, business analyst or equivalent with experience working within an agile/scrum development process o Track record of delivering fintech, digital products, solutions, or applications within an ongoing software product life cycle o Knowledge or exposure to online financial services, preferably wealth management, brokerage/securities trading, and or banking. o Prior experience managing development of web based, consumer facing applications o Proficient at defining, analyzing, documenting, and communicating product and software requirements in an agile software development setting o Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences o Strong understanding and knowledge of web and mobile technologies o Self-starter with entrepreneurial drive and demonstrated ability to identify and solve critical problems and achieve stretch goals in a fast-paced, dynamic environment o Polished written and verbal communication skills able to effectively interact and influence a diverse set of business and technical stakeholders o Detail oriented with strong organizational skills o Experienced at documenting controls and engaging in risk & control assessment exercises o Adaptive, and enjoys new situations, nurturing relationships and building consensus o Efficient at managing multiple projects and initiatives concurrently under deadline constraints o Thought-leader - strong familiarity with industry trends and best practices, and a perspective on how to advance the current state-of-play o Naturally curious and a very logical mind - a willingness to dig into the details to understand details o Analytical and data-driven - demonstrated track record of utilizing data to measure performance, identify opportunities, and make successful decisions o Keen intellect - ability to gather, analyze and synthesize a significant amount of information, and turn it into clear and actionable product requirements
Salary Range:
$80K -- $100K
Minimum Qualification
Design & UXEstimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
o Product owner within a team responsible for definition and delivery of digital design experiences for client facing web applications to meet target audience needs consistent with product strategy and vision o Facilitate product development lifecycle from defining product vision/scope to launching MVP to ongoing management of product to meet KPIs o Drive definition and prioritization of product roadmap, release planning, and development and communication of business requirements o Collaborate with key stakeholders from business, technology, risk, banking, cyber & fraud, communications, legal & compliance to elicit requirements and UX that influence the definition of product feature requirements o Identify and elaborate on critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs o Build and maintain prioritized product backlog - identify, groom, and validate epics and user stories for agile sprints o Lead backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with squad and program stakeholders o Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features o Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps o Team up with program management to effectively organize and plan product releases o Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases o Drive development of adequate program support across non-technology teams, including Field Engagement and Adoption, Client Service, Legal, Compliance, and Risk o Define and track KPIs and product/program adoption and usage metrics - evangelize for adoption
Qualifications:
o Bachelor's degree required o 3
years of experience as software product manager, business analyst or equivalent with experience working within an agile/scrum development process o Track record of delivering fintech, digital products, solutions, or applications within an ongoing software product life cycle o Knowledge or exposure to online financial services, preferably wealth management, brokerage/securities trading, and or banking. o Prior experience managing development of web based, consumer facing applications o Proficient at defining, analyzing, documenting, and communicating product and software requirements in an agile software development setting o Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences o Strong understanding and knowledge of web and mobile technologies o Self-starter with entrepreneurial drive and demonstrated ability to identify and solve critical problems and achieve stretch goals in a fast-paced, dynamic environment o Polished written and verbal communication skills able to effectively interact and influence a diverse set of business and technical stakeholders o Detail oriented with strong organizational skills o Experienced at documenting controls and engaging in risk & control assessment exercises o Adaptive, and enjoys new situations, nurturing relationships and building consensus o Efficient at managing multiple projects and initiatives concurrently under deadline constraints o Thought-leader - strong familiarity with industry trends and best practices, and a perspective on how to advance the current state-of-play o Naturally curious and a very logical mind - a willingness to dig into the details to understand details o Analytical and data-driven - demonstrated track record of utilizing data to measure performance, identify opportunities, and make successful decisions o Keen intellect - ability to gather, analyze and synthesize a significant amount of information, and turn it into clear and actionable product requirements
Salary Range:
$80K -- $100K
Minimum Qualification
Design & UXEstimated Salary: $20 to $28 per hour based on qualifications.
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