Customer Service Representative
4.
3 Jersey City, NJ Jersey City, NJ Part-time Full-time Part-time Full-time $15 - $25 an hour $15 - $25 an hour 3 days ago 3 days ago 3 days ago CPConsulting Inc.
is a leading consulting firm based in Jersey City, renowned for delivering top-tier solutions across diverse industries.
With a commitment to excellence, we are expanding our team and seek a Customer Service Representative dedicated to providing unparalleled service to our clients.
Job Description:
As a Customer Service Representative at CPConsulting Inc.
, you will be pivotal in ensuring clients receive exceptional service and support.
Your role involves prompt and professional response to inquiries, issue resolution, and maintaining client satisfaction.
We value candidates with excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer experiences.
Responsibilities:
1.
Customer Interaction:
Respond promptly to client inquiries and maintaining a high level of professionalism.
2.
Issue Resolution:
Address and resolve customer concerns, exceeding expectations in providing solutions.
3.
Client Support:
Guide clients in navigating our services, offering relevant information and assistance.
4.
Documentation:
Maintain accurate records of customer interactions and transactions.
5.
Collaboration:
Coordinate with internal teams to ensure timely resolution of customer issues.
6.
Continuous Improvement:
Identify opportunities for process enhancement to improve the overall customer experience.
Requirements:
1.
Experience:
Proven experience in a customer service role, preferably in consulting or professional services.
2.
Communication Skills:
Excellent verbal and written communication skills.
3.
Problem-solving:
Strong analytical and problem-solving abilities.
4.
Empathy:
Ability to understand and empathize with customer needs and concerns.
5.
Team Player:
Collaborative mindset with the ability to work effectively in a team-oriented environment.
6.
Tech Savvy:
Comfortable using customer service platforms and related software.
7.
Adaptability:
Ability to thrive in a fast-paced, dynamic work environment.
If you are passionate about delivering exceptional customer service and ready to contribute to a dynamic consulting firm, we invite you to apply.
Submit your resume and a cover letter.
CPConsulting Inc.
is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types:
Full-time, Part-time Pay:
$15.
00 - $25.
00 per hour Expected hours:
15 - 35 per week
Benefits:
Flexible schedule On-the-job training Experience level:
No experience needed Under 1 year Shift:
Morning shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Work Location:
In person As a Customer Service Representative at CPConsulting Inc.
, you will be pivotal in ensuring clients receive exceptional service and support.
Your role involves prompt and professional response to inquiries, issue resolution, and maintaining client satisfaction.
We value candidates with excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer experiences.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Jersey City, NJ Jersey City, NJ Part-time Full-time Part-time Full-time $15 - $25 an hour $15 - $25 an hour 3 days ago 3 days ago 3 days ago CPConsulting Inc.
is a leading consulting firm based in Jersey City, renowned for delivering top-tier solutions across diverse industries.
With a commitment to excellence, we are expanding our team and seek a Customer Service Representative dedicated to providing unparalleled service to our clients.
Job Description:
As a Customer Service Representative at CPConsulting Inc.
, you will be pivotal in ensuring clients receive exceptional service and support.
Your role involves prompt and professional response to inquiries, issue resolution, and maintaining client satisfaction.
We value candidates with excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer experiences.
Responsibilities:
1.
Customer Interaction:
Respond promptly to client inquiries and maintaining a high level of professionalism.
2.
Issue Resolution:
Address and resolve customer concerns, exceeding expectations in providing solutions.
3.
Client Support:
Guide clients in navigating our services, offering relevant information and assistance.
4.
Documentation:
Maintain accurate records of customer interactions and transactions.
5.
Collaboration:
Coordinate with internal teams to ensure timely resolution of customer issues.
6.
Continuous Improvement:
Identify opportunities for process enhancement to improve the overall customer experience.
Requirements:
1.
Experience:
Proven experience in a customer service role, preferably in consulting or professional services.
2.
Communication Skills:
Excellent verbal and written communication skills.
3.
Problem-solving:
Strong analytical and problem-solving abilities.
4.
Empathy:
Ability to understand and empathize with customer needs and concerns.
5.
Team Player:
Collaborative mindset with the ability to work effectively in a team-oriented environment.
6.
Tech Savvy:
Comfortable using customer service platforms and related software.
7.
Adaptability:
Ability to thrive in a fast-paced, dynamic work environment.
If you are passionate about delivering exceptional customer service and ready to contribute to a dynamic consulting firm, we invite you to apply.
Submit your resume and a cover letter.
CPConsulting Inc.
is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types:
Full-time, Part-time Pay:
$15.
00 - $25.
00 per hour Expected hours:
15 - 35 per week
Benefits:
Flexible schedule On-the-job training Experience level:
No experience needed Under 1 year Shift:
Morning shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Work Location:
In person As a Customer Service Representative at CPConsulting Inc.
, you will be pivotal in ensuring clients receive exceptional service and support.
Your role involves prompt and professional response to inquiries, issue resolution, and maintaining client satisfaction.
We value candidates with excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer experiences.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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