Customer Service Representative
NJIT - Department of Mathematical Sciences NJIT - Department of Mathematical Sciences Jersey City, NJ Jersey City, NJ Full-time Full-time $36,000 - $50,000 a year $36,000 - $50,000 a year Under the direction of the Chair or the Chair's Designee, the Customer Service Representative serves as the primary initial contact for students, faculty and other visitors to the department.
The position also performs routine and complex clerical assignments and administrative duties.
Customer Service a.
Acts as front desk receptionist.
Greets visitors answers telephone calls and email.
b.
Assists students faculty and visitors with inquiries and basic tasks.
c.
Advises students of the department's guidelines and policies using the Banner system and university catalog.
d.
Assists faculty with physical plant work order requests room reservations and other tasks.
Posts class cancellations in classrooms.
Job Type:
Full-time Pay:
$36,000.
00 - $50,000.
00 per year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The position also performs routine and complex clerical assignments and administrative duties.
Customer Service a.
Acts as front desk receptionist.
Greets visitors answers telephone calls and email.
b.
Assists students faculty and visitors with inquiries and basic tasks.
c.
Advises students of the department's guidelines and policies using the Banner system and university catalog.
d.
Assists faculty with physical plant work order requests room reservations and other tasks.
Posts class cancellations in classrooms.
Job Type:
Full-time Pay:
$36,000.
00 - $50,000.
00 per year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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